Causal Model Depicting the Influence of Selected Task and Employee Variables on Organizational Citizenship Behavior

The purpose of this research was to investigate how a selection of task variables and positive mood state would impact an overall latent interpretation of organizational citizenship behavior (OCB). Additionally, this study was designed to explore a previously untapped population in sport management research by sampling employees from a company involved in the manufacture of outdoor recreation products (n = 374). The organization was based in the United States and recorded nearly $100 million in sales for the year 2002. The survey data were gathered through group meetings during personal visits to each of three company locations. All levels of employees completed the questionnaires. An exploratory structural equation model outlining the relationships among a selection of task variables, job satisfaction, positive mood state, job self-efficacy, and organizational citizenship behavior was developed and empirically tested for its legitimacy and validity. The model proposed that the four exogenous task variables of task significance, task routinization, intrinsically satisfying tasks, and task autonomy would predict job satisfaction; while , positive mood state, and job self-efficacy would predict. The results suggested that task autonomy and intrinsically satisfying tasks predicted job satisfaction, while job satisfaction and job self-efficacy predicted OCB. Positive mood state was not determined to influence OCB in the current sample. The findings are discussed in the context of contributions to the field of sport management and organizational behavior in general. Future research suggestions are forwarded.