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Some of the material in is restricted to members of the community. By logging in, you may be able to gain additional access to certain collections or items. If you have questions about access or logging in, please use the form on the Contact Page.
Recent studies on emotional labor address how worker emotional behavior is influenced by and influences organizational routines. To build upon existing theories, this dissertation investigates the determinants and consequences of...
Some of the material in is restricted to members of the community. By logging in, you may be able to gain additional access to certain collections or items. If you have questions about access or logging in, please use the form on the Contact Page.
